SMS Messaging Terms & Compliance

1. Program Description

This messaging program is operated by IMMEDIATE RESPONSE TOWING AND RECOVERY INC d/b/a IMMEDIATE RESPONSE TOWING CHICAGO and is designed to ensure optimal customer support and provide timely responses to service-related inquiries, towing requests, roadside assistance requests, dispatch communications, scheduling needs, service updates, and other communications related to services requested from us.

The messaging program sends SMS communications to customers who have requested or received services through our website at https://immediateresponsetowingchicago.com/, service request forms, scheduling forms, surveys, landing pages, chat widgets, phone interactions, or other communication channels and have explicitly opted in to receive SMS notifications.

Opt-in may be collected through web forms, surveys, landing pages, chat widgets, scheduling forms, or direct interaction using a dedicated checkbox or other clear consent mechanism for SMS communication.

Messages may include:

Service request confirmations

Towing service confirmations

Roadside assistance confirmations

Appointment or service scheduling confirmations

Dispatch updates

Driver or technician arrival updates

Estimated arrival or service-status updates

Rescheduling updates

Responses to service-related inquiries

Customer support communications

Service-related notifications

Follow-up communications related to requested services

Marketing and promotional messages, including special offers, discounts, seasonal promotions, or other promotional communications, where the recipient has provided appropriate consent to receive such messages

The messaging program is intended to support customers before, during, and after requested towing, roadside assistance, recovery, and related services.

2. Opt-Out Instructions

You can cancel the SMS service at any time. Just text "STOP" to +1 872-713-6299.

After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. Following this confirmation, you will no longer receive SMS messages unless you opt in again.

3. Rejoining Instructions

If you wish to rejoin the messaging program after opting out, you may do so by:

Submitting your information again through our website forms

Opting in through a chat widget or landing page

Requesting towing or roadside assistance through our communication channels

Providing consent through another available SMS opt-in mechanism

Once you opt in again, SMS communications will resume in accordance with your selected messaging preferences.

4. Help Instructions

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance.

You may also contact us directly:

Email: [email protected]
Phone: +1 872-713-6299

5. Message Frequency

Message frequency varies based on your interactions with our service, including service requests, towing or roadside assistance requests, dispatch communications, scheduling, customer support inquiries, appointment or service updates, and promotional communications for which you have provided consent.

Message and data rates may apply. Message frequency varies based on your interactions with our service.

6. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Wireless carriers are not responsible for the content of messages or for any delays or failures in the delivery of SMS messages.

7. Supported Carriers

Our messaging services are supported by most major U.S. wireless carriers and may also be supported by regional carriers.

Carrier support may vary, and message delivery is subject to the availability and coverage of your wireless provider.

8. Privacy Policy

Your use of the messaging program is also governed by our Privacy Policy. Our Privacy Policy explains how we collect, use, and protect information submitted through our website and communication services.

View our Privacy Policy here:

https://immediateresponsetowingchicago.com/privacy-policy

9. Age Requirement

By using this service, you represent and warrant that you are at least 18 years of age.

If you are under 18 years old, you may not use or access our services or opt into our messaging program.

10. Consent and Legal Compliance

By opting into our messaging program, you acknowledge and agree that SMS communications may be sent to the mobile telephone number you provided.

You confirm that you are the authorized user of the phone number provided and that you have the authority to consent to receive messages at that number.

We only send SMS messages to individuals who have provided appropriate consent to receive communications from IMMEDIATE RESPONSE TOWING AND RECOVERY INC d/b/a IMMEDIATE RESPONSE TOWING CHICAGO.

Our messaging practices are intended to comply with applicable laws, regulations, and industry standards, including:

Telephone Consumer Protection Act (TCPA)

CTIA Messaging Principles and Best Practices

Applicable carrier messaging requirements

Consent to receive SMS messages is not a condition of purchasing any goods or services.

General Terms of Service

11. Use of Website

This website (https://immediateresponsetowingchicago.com/) is owned and operated by IMMEDIATE RESPONSE TOWING AND RECOVERY INC d/b/a IMMEDIATE RESPONSE TOWING CHICAGO.

By accessing or using this website, you agree to be bound by these Terms of Service and our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to towing, roadside assistance, recovery, transportation, or other services available through the Site or from IMMEDIATE RESPONSE TOWING AND RECOVERY INC d/b/a IMMEDIATE RESPONSE TOWING CHICAGO.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

12. Services

IMMEDIATE RESPONSE TOWING AND RECOVERY INC d/b/a IMMEDIATE RESPONSE TOWING CHICAGO provides towing, roadside assistance, recovery, transportation, and related vehicle assistance services.

Services may include, but are not limited to:

Towing services

Emergency towing

Light-duty towing

Medium-duty towing

Heavy-duty towing

Semi-truck towing

Flatbed towing

Motorcycle towing

Local towing

Long-distance towing

Roadside assistance

Jump-start service

Fuel delivery

Vehicle lockout service

Flat-tire assistance

Accident recovery

Commercial recovery

Winch-out services

Off-road recovery

Heavy equipment transport

Mobile truck repair

Other related roadside and recovery services

Service availability, pricing, response times, and applicable terms may vary depending on location, vehicle type, service requested, traffic, weather, road conditions, and other circumstances.

13. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, designs, and other materials, is the property of IMMEDIATE RESPONSE TOWING AND RECOVERY INC d/b/a IMMEDIATE RESPONSE TOWING CHICAGO or its respective content providers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

The Site is provided solely for your personal, non-commercial use.

You may not use the Site or materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site.

However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

14. User Responsibilities

You agree to:

Provide accurate information when submitting forms or requesting services

Provide accurate contact information, including your phone number and email address

Provide accurate information about your vehicle and service location when requesting assistance

Use the website only for lawful purposes

Not attempt to interfere with website functionality or security

Not use the website or our services for fraudulent, abusive, or unlawful purposes

Provide reasonable access to the vehicle or service location when assistance has been requested

15. Disclaimer

All services and information are provided "as is" without warranties of any kind, either express or implied.

Service availability and response times may vary depending on location, traffic, weather, road conditions, vehicle type, service demand, and other circumstances outside our control.

We do not guarantee uninterrupted or error-free operation of the website.

16. Limitation of Liability

To the maximum extent permitted by law, IMMEDIATE RESPONSE TOWING AND RECOVERY INC d/b/a IMMEDIATE RESPONSE TOWING CHICAGO shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our website or services, except where such limitations are prohibited by applicable law.

17. External Links

Our website may contain links to external websites.

We are not responsible for the content, availability, privacy practices, security, or other practices of those websites.

18. Termination

We reserve the right to restrict or terminate access to our website or services at any time without notice if misuse, abuse, fraudulent activity, or violation of these Terms of Service is detected.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Illinois, United States.

20. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with the revised effective date.

Your continued use of our website or messaging services following the posting of updated Terms of Service constitutes acceptance of the revised terms to the extent permitted by applicable law.

21. Contact Information

IMMEDIATE RESPONSE TOWING AND RECOVERY INC
d/b/a IMMEDIATE RESPONSE TOWING CHICAGO

Physical Address:
8431 W Berwyn Avenue, Apt 2
Chicago, IL 60656

Phone:
+1 872-713-6299

Email:
[email protected]

Website:
https://immediateresponsetowingchicago.com/

IMMEDIATE RESPONSE TOWING AND RECOVERY INC
d/b/a IMMEDIATE RESPONSE TOWING CHICAGO

SMS Messaging Terms & General Terms of Service
Effective Date: January 1, 2026